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Information sharing is prerequisite for successful operations of supply chain. Organizations can use technologies like SAP Business one to improve management productivity. Software that uses the internet can help every member of the supply chain review past performance, monitor current performance and predict when and how many certain goods need to be produced.

The primary goal of IT in the supply chain is to link the point of production seamlessly with the point of delivery, but it is highly depends on the way it is implemented.

Implementing enterprise resource planning (ERP) software like SAP and customer relationship management system (CRM) can alter many manually process.